Frequently Asked Questions
Everything you need to know about our farm-fresh goat milk skincare.
Why is goat milk better for my skin than water-based soaps?
Goat milk contains alpha-hydroxy acids like lactic acid which help remove dead skin cells, while its natural fat content deeply moisturizes. Unlike water-based soaps that can strip your skin, goat milk maintains the natural pH balance of your skin.
Are your products safe for sensitive skin or eczema?
Yes, many of our customers find relief from eczema, psoriasis, and dry skin using our unscented goat milk soap. Our products are free from harsh chemicals, alcohols, and synthetic preservatives that typically irritate sensitive skin.
How long does a bar of Goat Milk Stuff soap typically last?
With proper care—keeping the bar dry between uses—a single bar typically lasts 3 to 4 weeks for one person showering daily. We recommend using a draining soap dish to extend the life of your soap.
What is your shipping policy and how fast do orders ship?
We pride ourselves on fast shipping. Most orders are processed and shipped within 1-2 business days via USPS or UPS. You will receive a tracking number via email as soon as your package leaves our farm.
Do you offer a satisfaction guarantee or returns?
We want you to love your skin! If you are not satisfied with your purchase, please contact us within 30 days. Due to the personal nature of skincare, we cannot accept returns on used items, but we will work with you to find a solution or alternative product.
Are your products cruelty-free?
Absolutely. Our goats are part of our family and are treated with the utmost care and respect. We never test our finished products on animals, only on willing human family members and friends.